6 months waiting for vouchers. Multiple messages sent to them. I submitted the form on 3/19 but still have not got a confirming email with my voucher number and information. Seattle isn't one of them. Customer service has … Beyond that, Aer Lingus is limiting flights to Dublin from the U.S. to a very few cities. When I do, I'll be applying for a refund. Contacted last week, Aer Lingus confirmed that some customers have still not received their voucher refunds, despite the fact that all customers could have opted for a cash refund instead. Your booking has been cancelled and you do not need to take any further action. I opted for this instead of a refund to help the airline keep afloat. I received confirmation of my voucher request but never received a voucher. I called and they said they are over run but requests and that talking to a representative would not help. Since my last review on the 31st of August I still have not received a voucher and I'm being refused a refund despite telling Aerlingus that giving me a refund would save them money because they wouldn't have to give me an extra 10%. They won't put me through to the correct dept. Vouchers. Now it's Aug 22, and based on what I'm reading here, I will never get any satisfaction from Aer Lingus. 4 Aug 2020, 9:26 PM. ... We expect to have all cash refund requests and refund voucher requests received up to the end of October cleared by the end of January 2021. Not Aer Lingus in my case but KLM... it's been six weeks; I had an email when I applied for my voucher, then another one about four weeks later to let me know they hadn't forgotten about me. Just keep putting me off. Totally disgusted by Aer Lingus. FIX: Impossible to talk to a manager. Not Voucher. I have sent FAXes to Aer Lingus but received no replay. COUPON (26 days ago) Applied for voucher in March for myself and husband. Worst service ever Hi. I submitted my voucher request May 20 and received mail confirmation today, May 23. My reservation is gone from their system. I also have an Aer Lingus credit card. I put it a request almost 2 months ago? I will NEVER set foot on an Aer Lingus plane again if this isn't sorted. VOUCHER (23 days ago) COUPON (6 days ago) If you need help using the Aer Lingus website, call 1890 800270, while reservations can be made by calling 1890 800600. Not Aer Lingus in my case but KLM... it's been six weeks; I had an email when I applied for my voucher, then another one about four weeks later to let me know they hadn't forgotten about me. Dear Aer Lingus Team,**on April **. Rang Aer Lingus this morning about my refund claim that was placed on the 16th March, they told me they issued the refund on the 13th April (Easter Monday) and to allow 5-7 days for it to appear back on my credit card. I received the email that stated i would receive my voucher shortly. I was to fly out on May 27. I am due to fly with in May or June and my flight is still operating. If you've got a problem, ... We have received an unprecedented volume of refund and voucher requests since the Covid pandemic caused the cancellation of flights. Aer Lingus , we don’t give a feckin damn We had booked flights with Flyme.com with the final leg of the journey with Aer Lingus out of Philadelphia , apparently our flights were cancelled Sept 8 but we received confirmation e mails and flight reminder emails right up until a few hours before the flight. I have sent FAXes to Aer Lingus but received no replay. I have not yet received a cancellation notice. When they cancelled my flight the only online options were a voucher or rebook. COUPON (10 days ago) Aer lingus - voucher request. (2 months ago) aer lingus refunds had boking for 28th march recieved e mail saying would you like refund or voucher to help the airline i would take an voucher . However now 13.08.2020 still no voucher sent many e mails and 2 hrs on the phone with no answeer just we are busy doing refunds , terrible customer service , no one seems intested I put it a request almost 2 months ago? Someday we will want to use these vouchers. I was assaulted by an aer lingus representative. This email was supposedly for travel booked before May 31. “I realise that Aer Lingus must be under a lot of pressure given the volume of cancellations, but I would have thought that much of this voucher process must be automated,” he wrote. I PROMISE you this Aer Lingus. I called and they said they are over run but requests and that talking to a representative would not help. Has anyone received a Refund from Aer Lingus ? All my friends who were on the same flight received there refund voucher plus the 10% add on within a month and a half. Have never tried to fly with Aer Lingus before. It is now early October and we have not received our vouchers. I got in contact with aer lingus ,they have told me my voucher was processed and e mailed to me.I never received the e mail and its proving near impossible to get this issue resolved.I have tried email phone calls and messenger but they just keep saying it was processed ,i have asked them to resend it but they are just ignoring me.Anybody got any ideas how i can resolve this Received refunds from Easyjet, and Jet2 for other flight cancellations within days! Have not received any voucher, no one will answer questions about the vouchers on the phone line. Someday we will want to use these vouchers. Flights not cancelled by the airline are not eligible for refunds. Wanted to use voucher to rebook travel but I can’t get any answers. Answer 11 of 37: Has anyone received their Aer LIngus Voucher since Covid-19? Aer lingus - voucher request - Air Travel Forum - Tripadvisor. Called again today (I hadn’t called since April) and the automated messages still say that they’re experiencing a high call volume and that they are processing vouchers, and something like “if you would like to speak to a representative about something OTHER THAN a voucher… Aer Lingus are still operating flights to some European and UK airports, as well as Boston, Chicago and New York. Hi, I was due to travel to a wedding in Spain in sept, wedding has now been moved to sept 2021, aer lingus have waived the change fee but are not offering a voucher for flights after 31/8/20. As #1 says, they're all overworked and we just have to be patient. Received a confirmation email on 13 April, from the Aer Lingus Team, that vouchers would be sent out "shortly". Is there an Aer Lingus app? Your Aer Lingus voucher - plus 10% - will be sent to you shortly. The voucher is valid for an economy Companion Ticket in conjunction with the Cardmember’s paid economy flight on Aer Lingus taken within 12 months of the date of issue. Answer 11 of 37: Has anyone received their Aer LIngus Voucher since Covid-19? My son did the same. I next requested a refund and received confirmation of that request but never received a refund. Air Malta. or give me contact details for them. Not impressed! It now transpires that I cannot even use this voucher to pay for an outstanding balance on changing flight dates with Aer Lingus. For bookings for travel through 30 June 2020, customers whose flight have been cancelled and customers whose flights are still scheduled to operate but who no longer wish to travel can request a voucher and Aer Lingus will boost that voucher’s value by 10% (e.g. Best Travel Voucher Aer Lingus Voucher Help - Newnest 2020. As #1 says, they're all overworked and we just have to be patient. Applied for voucher in March for myself and husband. Original review: May 18, 2020. I have tried to chase up by e-mail but no response. Aeromexico. I had a long planned flight to Italy in Mar 2020. Air New Zealand. So, I logged onto the Amex website and raised a dispute, for goods/services not received. My son did the same. I received an email from Aer Lingus giving me the option to change without fee or get a voucher. Meanwhile, Aer Lingus has issued around 250,000 vouchers to passengers whose flights could not operate due to the Covid-19 virus, according to its Chief Commercial Officer Dave Shepherd. Once the Companion Ticket is issued, credits to the Aer Lingus credit card account will not cause forfeiture of the Companion Ticket. In case you have received a voucher directly from the airline you … For live flight departures and information on your Aer Lingus flight booking, you can download the Aer Lingus App on the App Store or via Google Play. Air Canada. Aer Lingus. Fast forward to August, I hadn’t heard anything from Aer Lingus and noticed from their website their refund request form had changed so I reapplied. It is now early October and we have not received our vouchers. Air Europa. Note: vouchers are given to the lead passenger on the booking but do not have to be used solely by the lead passenger. Our return flights from France via Bordeaux were cancelled by Aer Lingus 2 days before flying mid April .We applied immediately for a voucher (which was the only option offered at the time refund were not offered) and nearly 5 months later we are still waiting. But the flight is still shown online and I keep getting messages encouraging me to take the voucher. However, one customer has told the Mail that after waiting 21 weeks she now regrets not asking for her money back instead. initially i was told i would have the voucher … Air Algerie. I paid for a flight on BA with Amex. I uploaded a screenshot of the BA flight cancellation and I’m now waiting to see what happens. I keep getting promotional messages from Aer Lingus, but no voucher. Frustrated customers waiting months for Aer Lingus refund vouchers to make up for flights they couldn't take during the pandemic, are being told it's due to an 'unprecedented' request for vouchers and refunds at this time. I tried to phone but couldn’t get through. Save. Still have not received it. Aer Lingus voucher I have been waiting for a voucher since March. Now over 5 months since Aer Lingus… Now over 5 months since Aer Lingus cancelled our April 3rd Flights to the US and i thought i was doing them a favour by applying for a voucher instead of a refund!! What a load of rubbish. If i had only known. Rang them multiple times but they keep telling me it's not their department. I have copied content below: Dear Guest, Thank you for your voucher request. Monica says "Still no voucher or refund. Simply put, ... After playing dodge ball with some of them, mostly online, we have now received full refunds from Jet Blue and Delta (today). Aer Lingus is pushing the voucher or rebook option. Not Verified | After months of sending emails and requests I finally received an Aer Lingus voucher for a flight cancelled in May. Aer Lingus Contact details. Air France. Like most others posting reviews I am still waiting! Aeroflot.

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