Such coverage of reimbursement claims would only benefit passengers or travellers and not undertakings. PART 1 General If vouchers have a validity period longer than 12 months, passengers and travellers should have the right to ask for reimbursement in money no later than 12 months after the issuance of the voucher concerned. At the same time, many passengers and travellers have been affected by the economic impact of the crisis and have seen their income reduced as a result of the curtailment of economic activities which impacts the prospects of both employers and employees (3). When designing such schemes, Member States should ensure that they benefit all passengers or travellers regardless of their service provider. In 2018, the new European Package Travel Directive came into force. This document is an excerpt from the EUR-Lex website, Commission Recommendation (EU) 2020/648 of 13 May 2020 on vouchers offered to passengers and travellers as an alternative to reimbursement for cancelled package travel and transport services in the context of the COVID-19 pandemic, OJ L 151, 14.5.2020, p. 10–16 (BG, ES, CS, DA, DE, ET, EL, EN, FR, HR, IT, LV, LT, HU, MT, NL, PL, PT, RO, SK, SL, FI, SV), ELI: http://data.europa.eu/eli/reco/2020/648/oj, on vouchers offered to passengers and travellers as an alternative to reimbursement for cancelled package travel and transport services in the context of the COVID-19 pandemic. See https://ec.europa.eu/info/business-economy-euro/indicators-statistics/economic-databases/business-and-consumer-surveys/latest-business-and-consumer-surveys_en. Vouchers for transport services should be transferable to another passenger without any additional cost. Member States that provide support to operators in the travel and transport sectors to ensure that reimbursement claims resulting from the COVID-19 pandemic are satisfied, should ensure that such schemes apply to all passengers or travellers covered by the Package Travel Directive or the relevant Union passenger rights Regulations regardless of their service provider. "Unfortunately, as a result of our divergent views on the legal position regarding cancellations and refunds, we have decided that it is no longer possible for Loveholidays to remain a member of ABTA. the package, the organiser may terminate the contact and provide the traveller with a full refund of any payments made within 14 days and will not be liable for additional compensation.3 4. The numerous cancellations entailed by the COVID-19 pandemic have led to an unsustainable cash-flow and revenue situation for the transport and travel sectors. If the passenger has booked the transport service through a travel agency or other intermediary, or if the transport service was part of a package travel, the carrier should inform the travel agency, the intermediary or the organiser where the passenger or traveller opts for a voucher. 2. Travelling by Air; Travelling by Sea; The government of Barbados has officially reopened its borders to international travel on July 12th 2020. It also assesses the rules in the context of the 2019 Thomas Cook bankruptcy and the challenges that have since emerged during the COVID-19 crisis. The travel and tourism sectors in the Union report a reduction of bookings in the range of 60 % to 90 % compared to the same period last year. When you book a package holiday, you buy a combination of two or more different types of travel services for the same trip or holiday. When you book a package holiday, you are protected by consumer law. The Commission recommends that Member States consider using support for working capital for travel and transport industry SMEs in the context of the additional flexibility provided under Union cohesion policy by the Coronavirus Response Investment Initiative. SCHEDULE 7. Member States may decide whether to introduce specific schemes to provide support to operators in the transport and travel sectors to ensure that reimbursement claims caused by the COVID-19 pandemic are satisfied, and may decide on the timing and the type of measures that they wish to put in place. (5)  See Joint European Roadmap towards lifting COVID-19 containment measures of 15 April 2020, https://ec.europa.eu/info/live-work-travel-eu/health/coronavirus-response/european-roadmap-lifting-coronavirus-containment-measures_en. The same problem may arise in a business-to-business context, where organisers receive a voucher as reimbursement for prepaid services from carriers, which later become insolvent. The new regulations will result in many more established business practices and businesses models being regarded as package travel and therefore subject to the full requirements of the travel package directive. Making vouchers more attractive, as an alternative to reimbursement in money, would increase their acceptance by passengers and travellers. Carriers in all modes of transport are faced with a sharp decline in their business and nearly a complete standstill of their operations. As of July 1 st 2018, the government’s interpretation of the EU Package Travel Directive is live and in force. The Package Travel Regulations are designed for disarray: from the moment it becomes clear the holiday you booked cannot be delivered, the organiser has two weeks in … These Regulations implement Council Directive 90/314/EEC on package travel, package holidays, and package tours (OJ No. Package travel also includes sales where services are booked with different suppliers under separate contracts as long as one of the following conditions is met: 1. Vouchers should indicate their validity period and specify all the rights attached to them. It should cover at least those vouchers that present the characteristics described in this Recommendation.

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