Completely unhelpful as needed to use by 1st December. Don't worry, if you have decided this isn't quite the gift for you and you want to exchange your voucher it's really simple. I've now just typed in the required information from the receipt and guess what? 3. I purchased 3 necklaces I paid for them on May 28th 2020 I have not heard back from you about the delivery date Sherri Northern 2627 krum street Alton Illinois 62002 one was Marlon,Pamela and Belle. Analysis tries to identify slow elements on the page such as incompressed images and not minified JavaScript code. All rights reserved. Pay in 3 interest-free instalments so you can spread the cost. Choose from over 30 high street retailer eGiftcards and 1000’s of brands. Zendesk makes it easy to connect with customers who need help. Most other gift cards are tied to one or a limited number of retailers. Didn’t see management only when a customer wanted chips instead of mash potato ( chef wouldn’t accommodate, could understand if it was a la carte menu but for sausage and mash.... positive... we ordered food and couldn’t fault it, basic pub grub but again for basic pub food it was slightly expensive. Robbery at it's best £199 wasted on something that never worked tried to book no success they kept saying it was never activated but all my details were there when I put the code in phoned several times until the finally it ran out of date its says on the website you can extend the date for a further £20 tried but told it was not activated and therefore I couldn't use it. Click here and enter your details and choose your redelivery options. Once redeemed you will be emailed your eGiftcard to use in-store or on-line. Your order number (Click here if you don't have or can't find your order number) Click here to enter your order number. Should you prefer to discuss your query with our friendly Customer Service team, feel free to pop along to our office. Do I need to take the experience before the expiry date, or just book? Would we visit the Kings Arms again.... definitely Not! First up, registering. Q. Trying to organize a date with them is useless and then because We wanted a matinee, we couldn't have the afternoon tea, so I asked for the dinner instead and guess what, computer says no!!! Unable to activate my voucher without receipt. DO NOT BUY THESE THINGS just give you friends and family CASH that never goes out of date! A.Gift Vouchers can be purchased on our website. Or get 30 days to pay. Complete the details above and then click proceed. 2. The cost of the voucher was £9 more than the value of the food, which in itself was pitiful. We were thrilled, as it was for an afternoon tea, which we love. Bourne End. To process this please call us on 0371 384 1025 and a customer advisor will be happy to assist you. If I could give a negative start I would. Me and my wife were given a 2 night break away gift for christmas that we were very much looking forward to, but unfortunately this has been nothing short of a disaster. Appalling (lack of) customer service. Choose … You must be 18 or over to purchase any product containing alcohol. I asked customer service to help arrange a date. Makes absolutely no sense whatsoever as we now know how much it cost. So here we go again, and I've had to scan in both sides of the receipt, create a pdf, and send it off to Activity Superstore to ask them to validate it directly. Checked 2 weeks before on system and the booking was still showing as pending so I left it, tried to log in the week before and it wouldn't let me in so got in touch with them only to be told that they had an issue with their system and the booking hadn't gone through and now the restaurant was fully booked!!!! not direct from company can not be redeemed without a receipt or bank statement of purchaser. © 2021 Trustpilot A/S. • Usability Score This number is generated on the basis of usemygift.com content analysis. Choose the payment option ; Enter your debit or credit card information, or bank details If this inquiry is about a specific gift, please enter some additional information to help us locate it in our system: Buyer and/or recipient email addresses. They gave us dates to choose but then never responded, knowing full well that the voucher was about to run out. A. I can confirm you are welcome to extend your voucher for a further 6 months for a fee of £20. Used the system to book a meal weeks in advance. We are available Mon-Fri 9am-5pm (excluding public holidays). © 2010 - 2021 Adventure001 Ltd. All Rights Reserved. Code had been allocated to someone else as well as me. Book your stay today! Would not recommend anyone to purchase this— check with local establishments first for better deals. That could possibly earn $2.96 each month or $0.1 each day. Help Centre. The customer service is absolute crap!Debenhams should not endorse these gifts and I will be contacting them too. The show I ordered online , wasn't the show I was given when I got through. Negatives on the “usemygift” Only 2 locations to choice from in the area we liked. At the bottom left you will find the possibility to enter your code. It's a shambles and a scam. No mention of what dates are available, just that the ones we chose weren't. I guess you can work on the principle that if you're not Tech Savvy enough you will give up? Messaged back to ask what dates are available and we have heard nothing. Your journey to an unforgettable photography experience starts from the first point of contact you have with us. Then tried to book the experiences which in every case was fully booked. Big Fat NO well thanks for that. So what then? Shocking. In order to book it they request the code from the receipt that came with the purchase. That is a daft set up. After reading all the negative reviews, I'm definitely not risking it. Our phone lines are open Monday to Thursday 9am until 5:30pm and Friday 9am until 2pm. Usemygift.com IP is 23.100.10.146. No response to my email, pretty sure this is a big scam, don't waste your money, Awful service . If you are booking an experience and have multiple vouchers, please redeem these individually. Came across the voucher recently 9 months out of date but thought if I contacted use my gift they would re validate the voucher to allow me to use it. Stamford House. Booking my experience Can I extend my voucher? Before I purchase can you tell me more information about the experience? Please be aware this will need to be done before the end of December otherwise it will become void and it can only be extended once. Negatives on the Kings Arms....Room was dated, odd taps, old carpet in the bathroom which is unhygienic, toilet didn’t flush properly, only a small double bed and flat pillows, small tv, had to ask for toilet paper. These cards are funded by the retailer profit when the card is spent. A. Live chat with our gifting experts now to find that perfect gift. The reviews on this tell their own story. The Activity Superstore Ltd 1st Floor 41-45 High Street Saffron Walden Essex CB10 1AR. Redeem your Hotelgift voucher now. Usemygift.com is hosted in Netherlands (Amsterdam, Noord-Holland). Were you able to contact Activity Superstore ? (5 days ago) To view full booking details please go to www.usemygift.com and enter your details, please ensure the voucher and Activation number do not have any spaces or hyphens. Don't worry, if you have decided this isn't quite the gift for you and you want to exchange your voucher it's really simple. Do all UI elements fit the mobile viewport? To use your GiftChoice code you must redeem it first. neve come across anything so ridiculace! Absolutely awful company. Choose from over 200,000 hotels worldwide. A friend bought us a voucher for a meal experience. I was asked to send bank statement of gifter, surely unethical at very least.Disgrace ,complete rip off. Just used an afternoon tea for two voucher. 100% Exchangeable. Our cards can be used anywhere that accepts MasterCard Online & in-store, and this means we need to charge a fee to cover the costs. Provide live chat support, knowledge base search, and offline messaging — all from one simple help button. Our hotel choice vouchers take the stress out of choosing the perfect gift. This is clearly not right and the system that is in place for this needs changed.Second up, the booking. Please contact our gift card team who will be happy to assist with any queries you may have, either call us on 08447744277 (calls will be charged at 5p per minute - please be advised there may be additional access charges from your service provider) OR email us at [email protected]. If you have a voucher and would like to arrange a date for your experience please go to www.usemygift.com. If you experience problems placing your order, please email us at [email protected] one of our agents will be more than happy to help you. Usemygift.com receives about 592 visitors in one month. Unable to use my voucher at all by the expiry date due to illness and no extenuating circumstances or even option to pay extra to extend. Buyagift Help Centre ‹ Back to site Back to site. Simply visit https://extension.buyagift.co.uk/ and enter your voucher reference and pin code.. Once you’ve extended your voucher, we’ll send you an email with an e-voucher confirming your new expiry date. never use this company the gift card was for our golden wedding anniversary and was activated in store at debenhams going today to see if they can do anything. Usemygift.com is registered since 26 January 2017. After a lot of trouble validating and many telephone calls to the company, finally given validation. Q. I am having difficulties placing my order online. How do I purchase a gift Voucher? Extending your voucher is easy and can be done online at your convenience! This is a good result. Complete waste of money. Visit the Help Centre Raise an Enquiry Extensions and Exchanges. Very poor customer service and extremely limited availability to use the voucher. Your dedicated studio will guide you through th We endeavour to answer all email enquiries within 24 hours (during office hours, 9am to 5.30pm Monday to Thursday, 9am to 2pm Friday). Write to us at: Virgin Experience Days. Health Clubs, Hotels, Spas, Online Store, About Duncan, Charitable Trust and Dragon's Den. Phone number : 01763264500 The free alternative or geographic telephone number to call Activity Superstore (linked to the premium rate phone number 08713841810) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. We chose the kings arms Hotel in temple sowerby. Just tried to activate but whenever I went on the part for entering all my personal details, it said 'Not secure'. 100% Exchangeable. Would we be delighted to receive another gift card from this company, definitely not. We do our best to only contact you if it’s absolutely necessary, and sometimes it’s quicker to call you. Boston Drive. Awful company, tried to use the voucher afew months after getting it, website was down, tried again a month later then its telling me invalid code. Why do you want my phone number? Sadly, my brother has paid out for something I'm not happy to use. Similarly, when a business asks us to send a review invitation to you on their behalf, they give us your name, email address and a reference number, such as an order ID or similar. Q. CONTACT US TODAY. Server of the website is located in Netherlands. Find your nearest Loch Fyne restaurant, we have 31 Seafood restaurants up and down the country, providing fresh, sustainably sourced, flavoursome food. If you have a great idea for a new gift or you want to become a supplier for an existing experience, then email us on [email protected]. Please use the form on the left to communicate with us and we will get back to you as soon as we can. Please confirm in your email the name on your vouchers, along with the voucher references. Pay in 3 or Later. An email a week and a half later to tell us that they were unavailable. Help customers find what they need, right when they need it. Our Help & Information page is where you can check the status of a recent order, view our refund policy, read our FAQs, access your account and much more. Book online, Join, Shop on-line and Arrange a visit. This system is even worse than the receipt. Type the gift voucher code in the box (or copy and paste) and click on "SUBMIT". Initial Activity Superstore complaints should be directed to their team directly. Once we found a hotel that we liked we had to pick 3 dates. So your choice is limited. A week passed and heard nothing from them so I rang up asking what went on, they said we can see you have tried to book but nothing has come through which makes no sense, then was told they had IT problems this week that is why, but looking on these reviews that's a lie. Really sad about this as was a gift I was looking forward to and is honestly the worst customer service and lack of understanding I have received, got a two night escape and afternoon tea for two of daughter for xmas i could not arrange to book hotel myself as they wanted the receipt to be e-mailed to them for proof so it meant I had to see how much my gift cost which does not seem right and have had nothing but hassle trying to get it all sorted tried three locations before we got sorted and had to go to different hotel for afternoon tea as could not get hotel we wanted for both never ever recommend to anybody keep well away. Please either look on the … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Activity Superstore Customer Service. Or browse a category you need help with: COVID-19 Updates My Account How can we help? We Accept. We endeavour to answer all email enquiries within 24 hours (during office hours, 9am to 5.30pm Monday to Thursday, 9am to 2pm Friday). Instant gift, a lifetime of memories. Emailed them, got no reply. In your shopping basket you will see an overview of your ordered product(s), the number of copies and the total amount due. 3 dates selected. The website says it can't validate it! Only a one hour slot for breakfast (8-9) which when on holiday is far to early so we ate out.Check out at 10am. Awful company never booked our room, booked it nearly 2 weeks in advance when you only needed 2 days prior booking time. We would like to show you a description here but the site won’t allow us. Finally ended up with a choice two and a half hours drive away, which turned out to be a poor experience and not worth the money spent....then two and a half hours drive back.Now my daughter has bought us an English Heritage Experience through the same company.....after typing the activation number in their website now wants details of the receipt from where she bought it. I received a giftcard for a birthday present but was unable to use it straight away.Following family health problems forgot and lost my voucher. Our phone lines are open Monday to Thursday 9am until 5:30pm and Friday 9am until 2pm. As many others have found voucher bought through Argos or any 3rd party ,i.e. Horrendous. Buckinghamshire. Don’t use !!! We were going to extend for a couple more nights but decided to find a nicer hotel, 2 nights were enough. Contact us, we are happy to help. use other similar sites which are also poor but these take the biscuit, The website is poor to navigate, a child could have done better! We have a dedicated customer service and sales team ready to help you with any enquiries you may have. what can we help you with? Unable to activate my voucher without the purchase receipt or copy of bank statement from the person who bought me & my wife this gift! Arrange redelivery of your TNT parcel online with our myDelivery shipping tool. The best way to contact our marketing department is to email [email protected]. Complete the details above and then click proceed. How and when should I book my experience? We just need a daytime contact number in case we have any problems with your order, concerning stock or delivery. Do not use this company! Given a voucher by my brother as a Christmas present for myself and my partner. you cant get booked in, its a scam, they just steal your money, Absolutely rubbish. Toll-free number: 1-855-825-6893 Email Us: [email protected] Please then email [email protected] with a title of “GE Multi” in the subject field. Please then follow the online prompts and use the contact details next to your chosen location to book a date. Should have had afternoon tea included but a cup of tea and a plain scone wasn't quite what we expected, we never even bothered to order. If you have a voucher and would like to arrange a date for your experience please go to www.usemygift.com. She finally found this in her past receipts and had to send it over to us for the website (and we of course now know the large generous sum she paid for our present). Usemygift.com main page was reached and loaded in 1.61 seconds. The best way to contact our corporate sales team is to email [email protected]. To submit your query please email at [email protected]. Wasn't able to use my voucher for a while and when I did come to use it their system said it was no longer valid. SL8 5YS. We've pulled together selections of our best hotels across the UK to bring you a variety of hotel choice vouchers. Feel sorry for the person who brought me this gift. This is a resulting grade of the analized usemygift.com web page structure. Created in 2018, when the Home Retail Group Scheme merged with the Sainsbury's Scheme. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The lady on the chat was very helpful and did reset the voucher for me to rebook. Christmas present gift so we decided to use this for my partners 50th Birthday in March.

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